Water Not Filling into Washer? This is Our Solution
- Water supply valves closed or partially open — faucets behind the machine not fully turned on.
- Kinked, bent, or blocked inlet hoses — hoses twisted or crushed, restricting flow.
- Clogged inlet screen filters — sediment, debris, or rust blocking mesh screens at hose connections.
- Faulty water inlet valve — solenoid fails to open, common in older machines.
- Low household water pressure — insufficient pressure to fill properly.
- Defective water level/pressure switch — sensor misreads levels, stopping fill.
- Lid switch or door lock issue (top-load/front-load) — machine thinks lid/door open, halts fill.
- Faulty control board or wiring — electrical issues preventing valve activation.
These issues account for most no-fill problems. Start troubleshooting with the simplest checks.
First, verify water supply. Ensure both hot and cold taps behind the washer are fully open. Test by disconnecting a hose (place bucket underneath) and turning on the tap—if water flows strongly, supply is good. If weak or none, check home plumbing or call a plumber.
Next, inspect hoses. Pull the machine out carefully. Look for kinks, bends, or pinches. Straighten any issues. Replace damaged hoses—affordable at local hardware stores in Nairobi (KES 1,000–2,000 per pair).
Clean inlet screens. Turn off water, unplug machine. Unscrew hoses from washer back. Remove small mesh screens inside valve ports (use pliers gently). Rinse under tap, scrub with old toothbrush if clogged. Reinstall. This fixes many cases, especially with borehole or hard water common in Nairobi.
If no improvement, suspect inlet valve. Located at back where hoses connect. It opens via solenoids when cycle starts (hear click). No click or no flow after cleaning suggests failure. Replacement needed—parts available in Nairobi (KES 3,000–8,000 depending on brand like LG, Samsung, Ariston).
For advanced issues like pressure switch (small tube to tub), lid switch, or board, professional help recommended. Avoid DIY if no experience—risk of leaks or electrical faults.
In Nairobi, many users face sediment from water sources, making screens/valves common culprits. Regular maintenance (clean screens yearly) prevents recurrence.
Summary Table: Estimated Cost of Service in Nairobi (2026, KES)
| Service/Item | Estimated Cost (KES) | Notes |
|---|---|---|
| Diagnosis/Call-out | 1,000 – 2,500 | Often waived if repair done |
| Minor fix (clean screens, hoses) | 2,000 – 4,000 | DIY possible, labour if pro |
| Inlet valve replacement | 4,000 – 10,000 | Includes part + labour |
| Pressure switch repair | 3,500 – 7,000 | Common sensor fix |
| Control board repair/replace | 6,000 – 15,000+ | Major, brand-dependent |
| Full repair (average) | 3,000 – 12,000 | Varies by fault/parts |
| Hose replacement (pair) | 1,500 – 3,500 | Parts only, labour extra |
Costs vary by brand, technician, location (e.g., higher in Westlands vs. Eastlands), and parts availability. Many Nairobi services offer same-day fixes. Get quotes from multiple providers.
Our solution: Start with free checks—supply, hoses, screens. Most resolve here. If not, inlet valve often the fix. Contact local technician if unsure. Saves money vs. new machine (KES 50,000+). Quick action prevents laundry pile-up
