Washing machine repair in Nairobi, rated Excellent by 4,200+ households.

A leaking washer is often caused by a worn door seal, a cracked inlet hose, a loose drain pipe, or a failing tub bearing. Ignoring it risks damage to floors and cabinetry, so our technicians trace the exact source, replace the faulty part, and test the seal before leaving.

If your washing machine won't drain, the cause is usually a blocked pump filter, a kinked or crushed drain hose, or a failed drain pump motor. We check the filter first, clear any blockages, test the pump, and confirm full drainage before completing the repair visit.

A drum that won't spin usually points to a snapped drive belt, a worn motor carbon brush, a tripped door interlock, or worn drum bearings. Our technicians open the machine, test each component in turn, and replace only the failed parts to get your washer spinning again quickly.

Loud banging, grinding, or rattling during a wash cycle is commonly caused by foreign objects trapped in the drum, worn drum bearings, or a loose motor pulley. We inspect the drum and suspension system, remove any obstructions, and replace worn parts to restore quiet, smooth operation.

A washing machine that refuses to start may have a tripped circuit, a faulty door latch sensor, a blown thermal fuse, or a failed control board. Our technicians run a full electrical diagnostic, identify the exact fault, and restore power safely so your machine starts reliably again.

When a washer won't fill with water, the usual culprits are a blocked inlet valve, a kinked supply hose, a faulty water level sensor, or low mains pressure. We test the valve and sensor, clear any blockages, and confirm steady water flow before finishing the job.

An overheating washing machine is often caused by a faulty heating element, a failed thermostat, or a build-up of limescale on internal components. Continued use can damage fabrics and wiring, so our technicians test the heating circuit, replace defective parts, and check for scale build-up.

Excessive vibration usually comes from an unbalanced load, worn suspension springs or shock absorbers, transit bolts left in place, or an uneven floor surface. We inspect the suspension system, remove transit bolts if needed, and level the machine to stop damaging shakes during spin cycles.

Error codes on the display panel point to a specific fault detected by the control board, ranging from door sensor issues to drainage or heating faults. Our technicians read the exact code, diagnose the underlying component failure, and repair or replace the part causing the alert.

Musty or mouldy smells usually build up from detergent residue, fabric softener, and moisture trapped in the door seal, drum, and detergent drawer. We deep clean the seal, drum, and drawer, check the drain filter, and advise on maintenance habits that keep odours from returning.

Clothes coming out still dirty is often caused by a clogged detergent dispenser, a blocked drain filter, low water pressure, or worn drum paddles reducing the tumbling action. Our technicians clear blockages, inspect the drum and dispenser, and restore full wash performance so clothes come out properly clean.

A machine that shakes and shifts position during use often still has its transit bolts fitted, or has failed suspension springs and worn feet. We remove any transit bolts, check and replace worn suspension parts, and level the unit so it stays firmly in place during every cycle.