Expert technicians providing same-day washing machine, dishwasher and vacuum cleaner repair across every corner of Nairobi County — from Karen and Runda to Kayole and Kahawa. Fast diagnosis, honest pricing, and repairs built to last, not a quick patch that fails again next month.
Whatever washing machine, dishwasher or vacuum cleaner brand sits in your Nairobi home or business, our technicians are trained to diagnose it accurately and repair it correctly on the first visit — from budget local brands to premium European imports.
From a flooded laundry room in Kilimani to a silent drum in Kayole, we fix every common washing machine fault with proper diagnostics and same-day repairs delivered anywhere in Nairobi County. Each visit starts with a full inspection so you only pay for the part that actually failed.
Leaking door seals, split inlet hoses and cracked drain pipes are the most common causes of water pooling around a washing machine in Nairobi homes. We trace the leak to its source, replace the failed seal or hose, and pressure-test the machine before we leave to prevent water damage and electrical hazards to your laundry area.
Learn more
A washing machine that finishes its cycle full of water usually has a blocked drain pump filter, a kinked hose, or a worn pump impeller. Our Nairobi technicians clear the blockage or replace the pump on the same visit so laundry day is not interrupted for long.
Learn more
A silent, stationary drum points to a snapped belt, a worn carbon brush, or a seized motor bearing. We diagnose the exact mechanical fault and replace only the part that has actually failed, with most drum and spin repairs completed in one visit.
Learn more
Grinding, knocking or squealing during the wash or spin cycle is often a worn drum bearing, a coin lodged in the pump, or a damaged pulley. We isolate the source with a full diagnostic before quoting, so you are never charged for guesswork.
Learn more
If your machine will not power on at all, the fault usually sits in the power supply, the door interlock switch, or the control board. We check each component in sequence and repair faulty power supplies, broken door latches and control board malfunctions.
Learn more
No water reaching the drum is commonly a blocked inlet valve filter, a kinked supply hose, or a faulty water level sensor — all frequent issues given Nairobi's variable mains pressure. We clear or replace the affected part and confirm fill pressure before finishing.
Learn more
A faulty heating element or a stuck thermostat can cause a machine to run dangerously hot. This requires proper element testing and replacement, and because overheating carries a fire risk, we treat these callouts as priority same-day jobs.
Learn more
An unbalanced load, worn suspension springs, or an uneven drum will make a machine walk across the floor during spin. We adjust the load balance, replace worn suspension components, and level the machine so vibration is resolved for good.
Learn more
Modern washing machines flag sensor failures and electrical faults through on-screen error codes. Our technicians carry diagnostic tools on every visit to read these codes correctly the first time, rather than replacing parts by trial and error.
Learn more
Stuffy or musty odours are almost always mould and detergent residue trapped in the drum gasket, dispenser drawer and drain pipe. Our deep-cleaning service strips this build-up out fully so your laundry no longer picks up a bad smell.
Learn more
A clogged detergent dispenser, worn wash action, or restricted water circulation leaves clothes coming out dull or still dirty. A thorough service clears these blockages and restores full washing performance to the manufacturer's standard.
Learn more
Hard shaking is frequently caused by transit bolts that were never removed after delivery, or by suspension and balance faults that develop over time. Most of these repairs are resolved in a single on-site visit once the true cause is confirmed.
Learn more“Most washing machine breakdowns come down to just three culprits — a blocked drain pump, a worn belt, or a failed door seal. Catching them early almost always saves the motor.”
— Lead Technician, Washing Machines Tech
Clear, upfront pricing bands with no hidden fees, so you know roughly what to expect before a technician even arrives at your Nairobi County home or estate. A full breakdown by part follows further down the page.
We provide same-day repair service across all of Nairobi County — from the leafy suburbs of Karen and Runda to the eastern estates of Kayole and Dandora, and the northern corridor from Roysambu to Kahawa. Call to confirm service availability in your specific estate.
“A same-day repair call in Nairobi succeeds or fails on logistics, not just tools — dispatching a technician who already knows your estate saves the hour that traffic would otherwise cost you.”
— Dispatch Team, Washing Machines Tech
Dishwasher repair services from Washing Machines Tech deliver fast, reliable fixes for homes and businesses across Nairobi County dealing with a faulty dishwasher — from a machine that refuses to start to one leaving dishes covered in soap residue.
Vacuum cleaner repair services from Washing Machines Tech deliver fast, reliable solutions for homes and offices across Nairobi County dealing with weak suction, a burning smell, or a cordless unit that won't hold charge.
Answers to the questions Nairobi County homeowners ask us most often about washing machine repair, pricing and coverage.
We offer same-day washing machine repair across Nairobi County. We aim to dispatch a technician within 2–4 hours of your call, and most repairs are completed on that same visit.
Yes — we service all major brands including Samsung, LG, Bosch, Panasonic, Miele, Amana, Electrolux, Maytag, Bruhm, Indesit, Kenmore, Sony, Hisense, Ramtons, Von Hotpoint, Whirlpool and many more.
Fault diagnosis costs KSh 1,000–2,000. Minor repairs run KSh 2,000–4,000, moderate repairs KSh 4,000–8,000, and major repairs KSh 8,000–15,000. We always provide a transparent quote before work begins — see our full cost guide below.
Yes. All repairs carry a 30-day warranty on both labour and spare parts. If the same fault recurs within the warranty period, we return and fix it at no extra charge.
The most common causes are a blocked drain pump filter, a kinked drain hose, a faulty pump, or a blocked internal drain pipe. We can diagnose and fix drainage issues same-day.
Yes, we operate seven days a week, including weekends and most public holidays, with slightly adjusted hours on Sundays from 9am to 5pm.
We cover all of Nairobi County, from Karen and Runda to Embakasi and Kahawa. Check our full coverage list or call us to confirm service in your specific estate.
No. Our quoted repair price includes the spare part where one is required. We carry common parts on our service vehicles for same-day fitting.
Yes, our technicians are trained on both front-loading and top-loading machines, as well as semi-automatic and fully automatic models.
We accept M-Pesa, bank transfer and cash on completion of the repair. Payment is only collected once you are satisfied with the work.
The diagnostic fee is deducted from your final repair bill if you go ahead with the recommended fix. It is only charged on its own if you decide not to proceed.
As a general guide, if the repair cost exceeds roughly half the price of an equivalent new machine and the unit is already old, replacement is usually the more economical choice. Our technicians will give you an honest recommendation either way.
Real feedback from customers across Nairobi County who trusted us with their washing machine, dishwasher and vacuum cleaner repairs.
“Technician arrived within two hours of my call and fixed our Samsung drum issue on the spot. Clean, professional, and explained everything.”
“Fair pricing and the 30-day warranty gave us real peace of mind after the repair. Would call them again without hesitation.”
“Professional service on our LG washer — they explained the fault clearly before starting and stuck to the quoted price.”
“Booking was easy over WhatsApp and the technician was on time. Took a little longer than expected to source the part but the fix has held up.”
“Our Bosch machine wouldn't spin and they diagnosed a worn bearing within minutes. Fixed same afternoon with a warranty card left behind.”
“Called them for a Panasonic that wouldn't drain. Technician was courteous, wore shoe covers, and left the laundry area spotless after the repair.”
A detailed, honest breakdown of what washing machine repair actually costs in Nairobi County, so you can budget before you call.
Finding a washing machine repair service you can actually trust matters more than most people realise, until they've had a bad experience with an unqualified “fundi” who charges for parts that were never faulty in the first place. A washing machine that stops mid-cycle, leaks onto the floor, or refuses to spin isn't just an inconvenience — it throws off an entire household's routine, and in Nairobi County, where water and electrical connections vary widely between estates, the underlying cause is not always obvious without a proper diagnostic.
Washing Machines Tech works on all major brands sold across Nairobi, including Samsung, LG, Bosch, Hisense, Ramtons, Von Hotpoint, Mika, Nunix and Whirlpool, covering both front-loading and top-loading models. Whether the issue is a blown motor, a leaking drum seal, a faulty control board, or something as simple as a blocked drain filter, our technicians carry the diagnostic tools and common spare parts needed to fix most machines on the first visit.
“A repair done right the first time is always cheaper than three quick fixes that don't hold. We'd rather spend an extra ten minutes diagnosing the actual fault than swap parts by guesswork.”
— Washing Machines Tech, Service Advisory
Repair costs vary depending on the fault, the brand, and whether parts need to be sourced or are already in stock. A blocked filter or a simple reset costs very little since it mostly needs a technician's time. A burnt motor or a main control board replacement costs considerably more, particularly for European brands like Bosch and Siemens, where boards are not always locally stocked and may need to be imported. Callout fees also depend on your specific location within Nairobi County; most jobs are completed in a single visit, but a fault requiring an ordered part may need a short, pre-agreed follow-up.
| Service / Fault | Typical Cost (KES) | Notes |
|---|---|---|
| General diagnostic / callout fee | KSh 1,000 – 1,500 | Often waived or deducted from the repair cost if you proceed with the job |
| Blocked drain filter cleaning | KSh 1,500 – 2,500 | Quick fix, usually resolved in one visit |
| Drain pump replacement | KSh 3,500 – 6,500 | Price depends on brand and pump type |
| Door seal / gasket replacement | KSh 2,500 – 5,000 | Front-loaders only; varies by drum size |
| Door lock / latch replacement | KSh 2,000 – 4,000 | Common on machines 3+ years old |
| Water inlet valve replacement | KSh 2,500 – 4,500 | Includes valve and labour |
| Heating element replacement | KSh 4,500 – 9,000 | Higher end for larger drum capacities |
| Thermostat / thermistor replacement | KSh 2,000 – 3,500 | Often paired with heating element diagnosis |
| Motor brush replacement | KSh 2,500 – 4,000 | Common wear part on older machines |
| Full motor replacement | KSh 8,000 – 18,000 | Cost varies significantly by brand and motor type |
| Control board (PCB) repair | KSh 3,000 – 6,000 | If the board can be repaired rather than replaced |
| Control board (PCB) replacement | KSh 9,000 – 25,000 | Wide range depending on brand; European models cost more |
| Suspension spring / shock absorber | KSh 2,500 – 5,000 | Usually replaced in pairs for balance |
| Drum bearing replacement | KSh 6,000 – 12,000 | Labour-intensive; requires drum disassembly |
| Belt replacement | KSh 1,500 – 3,000 | Quick job once the machine is opened |
| General servicing & inspection | KSh 2,000 – 3,500 | Recommended every 6–12 months |
| Installation of a new machine | KSh 2,000 – 4,000 | Includes hose connection and levelling |
| Emergency same-day callout | KSh 500 – 1,000 extra | Added on top of the standard diagnostic/repair cost |
Prices above are general estimates and can shift depending on the specific model, part availability, and complexity discovered once the technician opens up the machine. We always confirm final pricing with you before any work begins — use the calculator further down this page for a quick indicative estimate.
A large share of the calls that come into our service could have been avoided with basic maintenance. Overloading the drum strains the motor and bearings over time. Using regular detergent in a front-loader designed for low-suds formulas leads to excess foam that damages seals and clogs drainage systems. Skipping filter cleaning for months at a time causes drainage faults that eventually strain the pump motor until it fails outright — and Nairobi's variable mains water pressure adds extra strain on inlet valves that isn't always accounted for.
A technician arrives with a standard diagnostic kit and a stock of the most commonly needed parts — belts, filters, door latches and inlet valves. The fault is confirmed first, then you're given a clear price before any part is replaced. If a part isn't in stock, particularly for less common brands, we'll explain the expected wait time; most jobs are still completed within the same visit.
A detailed breakdown of common washing machine spare parts and labour costs in Nairobi County, so you know exactly what to expect before booking a repair.
| Service / Spare Part | Typical Fault | Price Range (KSh) | Warranty |
|---|---|---|---|
| Drain pump replacement | Machine won't drain, humming noise | 3,500 – 6,500 | 30 days |
| Door seal / gasket replacement | Water leaking from door | 2,800 – 5,500 | 30 days |
| Drive belt replacement | Drum not spinning | 1,500 – 3,000 | 30 days |
| Motor carbon brushes | Weak spin, motor cutting out | 1,200 – 2,500 | 30 days |
| Water inlet valve | Machine not filling with water | 2,000 – 4,200 | 30 days |
| Door lock / interlock switch | Door won't lock or unlock | 2,200 – 4,800 | 30 days |
| Control board (PCB) repair | Error codes, won't power on | 5,000 – 14,000 | 30 days |
| Bearing & seal kit replacement | Loud grinding noise while spinning | 4,500 – 9,000 | 30 days |
| Heating element | Cold wash only, no heating | 2,500 – 5,500 | 30 days |
| Shock absorbers / suspension rods | Machine shakes or walks during spin | 2,000 – 4,500 | 30 days |
| Drum spider arm | Drum wobbling or off-balance | 6,000 – 12,000 | 30 days |
| Pressure sensor (pressostat) | Overfilling or underfilling water | 1,800 – 3,600 | 30 days |
| Timer / selector switch | Cycle stuck or skips steps | 2,200 – 4,700 | 30 days |
| Capacitor replacement | Motor hums but won't start | 1,000 – 2,200 | 30 days |
| Full motor replacement | Motor burnt out or seized | 9,000 – 28,000 | 30 days |
| General diagnostic / callout fee | Assessment before any repair | 1,000 – 2,000 | N/A |
Select the faults that match your machine's symptoms to see an indicative repair cost, built from the same price list above.
Tick everything that applies — most callouts only need one or two of these.
Reach out to book a repair anywhere in Nairobi County, or ask any question about our services.