Washing Machines Tech · Since 2016
Washing machine repair in Nairobi, rated Excellent by 4,200+ households.
Fast, convenient repair for every type, size and brand of washing machine across Nairobi County — same-day service, genuine parts and a 30-day warranty.
Same-day, 7 days-a-week availability
Vetted, trained technicians
Instant phone & WhatsApp booking
4.9/5 average rating · trusted by 4,200+ households
Same-day response across 46+ areas in Nairobi County
4.9/5
Average rating
4,200+
Households served
30-day
Parts & labour warranty
Same-Day
Repair
Guaranteed
Fast Reliable Fixes
Common faults we fix — all brands
12 most common washing machine problems in Nairobi. Fixed on-site with genuine parts.
FAULT 01
A leaking washer is often caused by a worn door seal, a cracked inlet hose, a loose drain pipe, or a failing tub bearing. Ignoring it risks damage to floors and cabinetry, so our technicians trace the exact source, replace the faulty part, and test the seal before leaving.
FAULT 02
If your washing machine won't drain, the cause is usually a blocked pump filter, a kinked or crushed drain hose, or a failed drain pump motor. We check the filter first, clear any blockages, test the pump, and confirm full drainage before completing the repair visit.
FAULT 03
A drum that won't spin usually points to a snapped drive belt, a worn motor carbon brush, a tripped door interlock, or worn drum bearings. Our technicians open the machine, test each component in turn, and replace only the failed parts to get your washer spinning again quickly.
FAULT 04
Loud banging, grinding, or rattling during a wash cycle is commonly caused by foreign objects trapped in the drum, worn drum bearings, or a loose motor pulley. We inspect the drum and suspension system, remove any obstructions, and replace worn parts to restore quiet, smooth operation.
FAULT 05
A washing machine that refuses to start may have a tripped circuit, a faulty door latch sensor, a blown thermal fuse, or a failed control board. Our technicians run a full electrical diagnostic, identify the exact fault, and restore power safely so your machine starts reliably again.
FAULT 06
When a washer won't fill with water, the usual culprits are a blocked inlet valve, a kinked supply hose, a faulty water level sensor, or low mains pressure. We test the valve and sensor, clear any blockages, and confirm steady water flow before finishing the job.
FAULT 07
An overheating washing machine is often caused by a faulty heating element, a failed thermostat, or a build-up of limescale on internal components. Continued use can damage fabrics and wiring, so our technicians test the heating circuit, replace defective parts, and check for scale build-up.
FAULT 08
Excessive vibration usually comes from an unbalanced load, worn suspension springs or shock absorbers, transit bolts left in place, or an uneven floor surface. We inspect the suspension system, remove transit bolts if needed, and level the machine to stop damaging shakes during spin cycles.
FAULT 09
Error codes on the display panel point to a specific fault detected by the control board, ranging from door sensor issues to drainage or heating faults. Our technicians read the exact code, diagnose the underlying component failure, and repair or replace the part causing the alert.
FAULT 10
Musty or mouldy smells usually build up from detergent residue, fabric softener, and moisture trapped in the door seal, drum, and detergent drawer. We deep clean the seal, drum, and drawer, check the drain filter, and advise on maintenance habits that keep odours from returning.
FAULT 11
Clothes coming out still dirty is often caused by a clogged detergent dispenser, a blocked drain filter, low water pressure, or worn drum paddles reducing the tumbling action. Our technicians clear blockages, inspect the drum and dispenser, and restore full wash performance so clothes come out properly clean.
FAULT 12
A machine that shakes and shifts position during use often still has its transit bolts fitted, or has failed suspension springs and worn feet. We remove any transit bolts, check and replace worn suspension parts, and level the unit so it stays firmly in place during every cycle.
We fix all types of laundry machines
From compact front loaders in Nairobi apartments to heavy-duty commercial machines in hotels and laundromats, every laundry appliance has its own common failure points. Our technicians are trained across washer, dryer, and combo unit architectures, carrying the right parts and diagnostic tools to repair any type quickly.
Front Load Washers
A front load washer is a washing machine with a horizontal drum accessed through a door on the front panel. We repair door seal leaks, bearing noise, drainage faults, and drum bearing wear for all major front-loading brands, keeping your machine efficient and leak-free.
Top Load Washers
A top load washer is a washing machine loaded from an opening in the top, typically using a central agitator or impeller. Our technicians specialise in agitator, lid switch, and spin cycle repairs for Samsung, LG, Whirlpool, and other popular top-loading brands used across Nairobi homes.
Washer-Dryer Combos
A washer-dryer combo is a single unit that washes and dries clothes in one drum without needing a separate dryer. We repair the integrated heating element, condenser, and moisture sensor systems these combos rely on, restoring both wash and dry performance in a single visit.
Commercial Washing Machines
A commercial washing machine is a heavy-duty, high-capacity unit built for hotels, laundromats, and businesses handling large volumes of laundry daily. Because downtime costs money, we offer priority response for commercial breakdowns, with technicians experienced in industrial motors, heavy bearings, and continuous-use control systems.
Semi-Automatic Washing Machines
A semi-automatic washing machine is a twin-tub unit with separate wash and spin compartments that requires manual water filling and draining. We repair the wash motor, spin motor, timer dial, and drain pump on twin-tub machines, a popular budget-friendly option in many Nairobi households.
Tumble Dryers
A tumble dryer is an appliance that removes moisture from washed clothes by tumbling them in heated air inside a rotating drum. Our technicians handle vented, condenser, and heat pump dryer types, fixing no-heat faults, drum belt failures, noisy bearings, and door switch problems.
How We Work
Simple 5-step repair process
Book a Call
Call or WhatsApp 0746 801 984 for same-day slot
Tech Arrives
Qualified tech with tools & common spares
Diagnose
Root cause test with transparent quote
Repair & Fix
Genuine parts, most jobs in one visit
Warranty Done
30-day warranty, tested & handed back
Why Choose Us
Trusted washing machine repair in Nairobi
Certified technicians, genuine parts and a warranty on every job.
Fast, Reliable
Same-day & next-day visits. 80% first-time fix rate.
Great Value
Pay repair fee only if we fix it. No fix = diagnostic only.
You Are in Control
Choose day/time, get 3-hour arrival window update.
We Are Experts
Vetted technicians, 4,200+ homes across Nairobi County.
Confidence & Guarantee
Industry-leading 30-day guarantee on parts & labour.
Genuine Parts
Manufacturer-approved spares, warranty-backed repairs.
What we offer
Core repair solutions
Diagnosis
KSh 1k-2k
Advanced testing to find root cause, full report included.
Repair Service
KSh 2k-15k
Motor, drainage, bearing, PCB – all faults fixed on-site.
Maintenance
KSh 2.5k-4k
Deep drum clean, filter, seal check & performance tune.
Installation
KSh 2k-3.5k
Professional setup, levelling, connection & test run.
Accredited Brands
Brands we repair
Genuine parts stocked for every brand below
Inverter, EcoBubble & AddWash genuine parts
Direct Drive, TurboWash & TrueSteam specialist
Serie 4/6/8 certified technicians
Drum, motor and suspension expert
Affordable genuine parts with warranty
Quick turnaround for front & top load
Premium care for high-end appliances
Common fault efficient repair same-day
Kenya's favourite household brand
Von Hotpoint specialized authentic parts
Budget-friendly fast service
Trusted certified professional repair
General Electric Washing Machines
GE genuine parts, certified repairs
Active Foam & Econavi specialist repair
Reliable repair for Sharp front & top loaders
Ultrasonic wash & motor repair specialist
Direct motor & smart control repair
Affordable parts, fast turnaround
Genuine parts for TCL front & top loaders
UltraCare & PerfectCare repair specialist
iQ series certified technicians
Precision motor & drum repair
Smart touch & drum repair specialist
Common fault repair with genuine spares
Coverage — 24 Nairobi areas
Same-day response in Westlands, Kilimani, CBD and surrounding estates
2-3 hrs response
Same-day service
Priority zone
Fast dispatch
Same-day
2-4 hrs
Priority
Quick arrival
Priority zone
Same-day
Same-day
2-4 hrs
Fast dispatch
Same-day
Same-day
2-3 hrs
Same-day
Same-day
2-4 hrs
Next-day
Same-day
Priority
Priority
Next-day
Transparent pricing — no hidden costs
| Estimated Repair Costs Nairobi | Updated 2026 |
|---|---|
| Diagnosis / Inspection | KSh 1k-2k |
| Filter & Drain Clean | KSh 1.5k-3k |
| Belt Replacement | KSh 2.5k-4.5k |
| Door Seal | KSh 3k-5.5k |
| Drain Pump | KSh 4k-7k |
| Bearings | KSh 5k-9k |
| Control Board | KSh 5k-10k |
| Motor | KSh 7k-14k |
Diagnosis
KSh 1,000-2,000
- Full system check
- Error code reading
- Transparent quote
Repair
KSh 2,000-15,000
- All brands
- Genuine parts
- 30-day warranty
Maintenance
KSh 2,500-4,000
- Deep clean
- Parts inspection
- Performance report
Installation
KSh 2,000-3,500
- Professional setup
- Water connection
- Test run
Got questions?
Common questions
This section answers the questions Nairobi households ask most before booking a repair — response times, pricing, warranty terms, brand coverage and what to expect when a technician arrives. If your question isn't listed here, call or WhatsApp us and we'll answer directly.
How fast is same-day repair in Nairobi?
We dispatch within 2-4 hours in Westlands, Kilimani, CBD and surrounding areas. 80% of faults are fixed in one visit because our technicians carry genuine parts.
What does diagnosis cost?
KSh 1,000-2,000 flat, which includes a full system check, error code reading and a transparent quote. This fee is waived if you proceed with the repair.
Do you repair all brands?
Yes — Samsung, LG, Bosch, Whirlpool, Hisense, Beko, Miele, Hotpoint, Ramtons, Von, Bruhm, Armco and 30+ more. Genuine parts are stocked for every major brand.
Why is my washer leaking?
Mostly door seal wear, a cracked inlet hose or a loose drain pipe. Switch off the water supply and call 0746 801 984 for an urgent same-day leak fix.
What warranty do you offer?
A 30-day warranty on labour and all parts fitted. If the same fault recurs within that period, we return at no extra charge.
Do you come to my home?
100% on-site. We repair at your home or business — no transport needed, which is safer for your machine and more convenient for you.
How do I book a repair?
Call or WhatsApp 0746 801 984, or fill in the booking form below. We confirm your slot within minutes and share a 3-hour arrival window.
What payment methods do you accept?
M-Pesa, cash and bank transfer are all accepted on completion of the job — you only pay once you're satisfied with the repair.
Do you charge if the machine can't be fixed?
If we can't fix it, you only pay the diagnostic fee — never a full repair charge for work that wasn't completed.
Can you install a new washing machine?
Yes — professional levelling, water and drain connection, and a full test run are included with every installation booking.
How often should I service my washing machine?
We recommend a maintenance visit every 6-12 months to clean the drum and filters, check seals and catch small issues early.
Do you cover areas outside Nairobi CBD?
Yes — we cover 24+ areas across Nairobi County, including Karen, Runda, Lavington, Kileleshwa and Upper Hill, with same-day or next-day slots.
Book your repair — contact & map
Why book today?
- Same-day slots in 24 areas
- Genuine parts + 30-day warranty
- M-Pesa, cash, bank transfer accepted
- Free diagnosis when you proceed
Booking form — instant confirmation
We confirm same-day slot within minutes on WhatsApp.
From The Blog
The latest updates
Laundry appliance service notes, DIY tips and troubleshooting help, and industry updates and articles from the Washing Machines Tech team.
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