Fast, convenient repair for every type, size and brand of washing machine across Nairobi County - same-day service, genuine parts and a 30-day warranty.
Same-day response across 24+ areas in Nairobi County
Fast Reliable Fixes
12 most common washing machine problems in Nairobi. Fixed on-site with genuine parts.
A leaking washer is often caused by a worn door seal, a cracked inlet hose, a loose drain pipe, or a failing tub bearing. Ignoring it risks damage to floors and cabinetry, so our technicians trace the exact source, replace the faulty part, and test the seal before leaving.
Fix from KSh 1,500 →
If your washing machine won't drain, the cause is usually a blocked pump filter, a kinked or crushed drain hose, or a failed drain pump motor. We check the filter first, clear any blockages, test the pump, and confirm full drainage before completing the repair visit.
Fix from KSh 1,500 →
A drum that won't spin usually points to a snapped drive belt, a worn motor carbon brush, a tripped door interlock, or worn drum bearings. Our technicians open the machine, test each component in turn, and replace only the failed parts to get your washer spinning again quickly.
Fix from KSh 2,500 →
Loud banging, grinding, or rattling during a wash cycle is commonly caused by foreign objects trapped in the drum, worn drum bearings, or a loose motor pulley. We inspect the drum and suspension system, remove any obstructions, and replace worn parts to restore quiet, smooth operation.
Fix from KSh 3,000 →
A washing machine that refuses to start may have a tripped circuit, a faulty door latch sensor, a blown thermal fuse, or a failed control board. Our technicians run a full electrical diagnostic, identify the exact fault, and restore power safely so your machine starts reliably again.
Fix from KSh 1,500 →
When a washer won't fill with water, the usual culprits are a blocked inlet valve, a kinked supply hose, a faulty water level sensor, or low mains pressure. We test the valve and sensor, clear any blockages, and confirm steady water flow before finishing the job.
Fix from KSh 2,000 →
An overheating washing machine is often caused by a faulty heating element, a failed thermostat, or a build-up of limescale on internal components. Continued use can damage fabrics and wiring, so our technicians test the heating circuit, replace defective parts, and check for scale build-up.
Fix from KSh 3,500 →
Excessive vibration usually comes from an unbalanced load, worn suspension springs or shock absorbers, transit bolts left in place, or an uneven floor surface. We inspect the suspension system, remove transit bolts if needed, and level the machine to stop damaging shakes during spin cycles.
Fix from KSh 2,000 →
Error codes on the display panel point to a specific fault detected by the control board, ranging from door sensor issues to drainage or heating faults. Our technicians read the exact code, diagnose the underlying component failure, and repair or replace the part causing the alert.
Fix from KSh 2,500 →
Musty or mouldy smells usually build up from detergent residue, fabric softener, and moisture trapped in the door seal, drum, and detergent drawer. We deep clean the seal, drum, and drawer, check the drain filter, and advise on maintenance habits that keep odours from returning.
Fix from KSh 2,500 →
Clothes coming out still dirty is often caused by a clogged detergent dispenser, a blocked drain filter, low water pressure, or worn drum paddles reducing the tumbling action. Our technicians clear blockages, inspect the drum and dispenser, and restore full wash performance so clothes come out properly clean.
Fix from KSh 2,000 →
A machine that shakes and shifts position during use often still has its transit bolts fitted, or has failed suspension springs and worn feet. We remove any transit bolts, check and replace worn suspension parts, and level the unit so it stays firmly in place during every cycle.
Fix from KSh 2,000 →From compact front loaders in Nairobi apartments to heavy-duty commercial machines in hotels and laundromats, every laundry appliance has its own common failure points. Our technicians are trained across washer, dryer, and combo unit architectures, carrying the right parts and diagnostic tools to repair any type quickly.
A front load washer is a washing machine with a horizontal drum accessed through a door on the front panel. We repair door seal leaks, bearing noise, drainage faults, and drum bearing wear for all major front-loading brands, keeping your machine efficient and leak-free.
A top load washer is a washing machine loaded from an opening in the top, typically using a central agitator or impeller. Our technicians specialise in agitator, lid switch, and spin cycle repairs for Samsung, LG, Whirlpool, and other popular top-loading brands used across Nairobi homes.
A washer-dryer combo is a single unit that washes and dries clothes in one drum without needing a separate dryer. We repair the integrated heating element, condenser, and moisture sensor systems these combos rely on, restoring both wash and dry performance in a single visit.
A commercial washing machine is a heavy-duty, high-capacity unit built for hotels, laundromats, and businesses handling large volumes of laundry daily. Because downtime costs money, we offer priority response for commercial breakdowns, with technicians experienced in industrial motors, heavy bearings, and continuous-use control systems.
A semi-automatic washing machine is a twin-tub unit with separate wash and spin compartments that requires manual water filling and draining. We repair the wash motor, spin motor, timer dial, and drain pump on twin-tub machines, a popular budget-friendly option in many Nairobi households.
A tumble dryer is an appliance that removes moisture from washed clothes by tumbling them in heated air inside a rotating drum. Our technicians handle vented, condenser, and heat pump dryer types, fixing no-heat faults, drum belt failures, noisy bearings, and door switch problems.
How We Work
Call or WhatsApp 0746 801 984 for same-day slot
Qualified tech with tools & common spares
Root cause test with transparent quote
Genuine parts, most jobs in one visit
30-day warranty, tested & handed back
Why Choose Us
Certified technicians, genuine parts and a warranty on every job.
Same-day & next-day visits. 80% first-time fix rate.
Pay repair fee only if we fix it. No fix = diagnostic only.
Choose day/time, get 3-hour arrival window update.
Vetted technicians, 4,200+ homes across Nairobi County.
Industry-leading 30-day guarantee on parts & labour.
Manufacturer-approved spares, warranty-backed repairs.
What We Offer
Pay the repair fee only if we fix it. Final quotes are confirmed before any work starts.
KSh 1,000-2,000
Advanced testing to find the root cause, full report included.
KSh 2,000-15,000
Motor, drainage, bearing, PCB - all faults fixed on-site.
KSh 2,500-4,000
Deep drum clean, filter, seal check & performance tune.
KSh 2,000-3,500
Professional setup, levelling, connection & test run.
KSh 3,500-8,000
Moving house or rearranging the laundry? We disconnect, transport and reinstall your machine safely. Final price depends on distance and floor access.
KSh 3,000-5,000
Full descale and sanitising of the drum, door seal, detergent drawer and filters to remove odours, mould and limescale build-up.
| Estimated Repair Costs Nairobi | Updated 2026 |
|---|---|
| Diagnosis / Inspection | KSh 1k-2k |
| Filter & Drain Clean | KSh 1.5k-3k |
| Belt Replacement | KSh 2.5k-4.5k |
| Door Seal | KSh 3k-5.5k |
| Drain Pump | KSh 4k-7k |
| Bearings | KSh 5k-9k |
| Control Board | KSh 5k-10k |
| Motor | KSh 7k-14k |
Accredited Brands
Genuine parts stocked for every brand below
Same-day response in Westlands, Kilimani, CBD and surrounding estates
Got questions?
This section answers the questions Nairobi households ask most before booking a repair — response times, pricing, warranty terms, brand coverage and what to expect when a technician arrives. If your question isn’t listed here, call or WhatsApp us and we’ll answer directly.
We dispatch within 2-4 hours in Westlands, Kilimani, CBD and surrounding areas. 80% of faults are fixed in one visit because our technicians carry genuine parts.
KSh 1,000-2,000 flat, which includes a full system check, error code reading and a transparent quote. This fee is waived if you proceed with the repair.
Yes - Samsung, LG, Bosch, Whirlpool, Hisense, Beko, Miele, Hotpoint, Ramtons, Von, Bruhm, Armco and 30+ more. Genuine parts are stocked for every major brand.
Mostly door seal wear, a cracked inlet hose or a loose drain pipe. Switch off the water supply and call 0746 801 984 for an urgent same-day leak fix.
A 30-day warranty on labour and all parts fitted. If the same fault recurs within that period, we return at no extra charge.
100% on-site. We repair at your home or business - no transport needed, which is safer for your machine and more convenient for you.
Call or WhatsApp 0746 801 984, or fill in the booking form below. We confirm your slot within minutes and share a 3-hour arrival window.
M-Pesa, cash and bank transfer are all accepted on completion of the job - you only pay once you're satisfied with the repair.
If we can't fix it, you only pay the diagnostic fee - never a full repair charge for work that wasn't completed.
Yes - professional levelling, water and drain connection, and a full test run are included with every installation booking.
We recommend a maintenance visit every 6-12 months to clean the drum and filters, check seals and catch small issues early.
Yes - we cover 24+ areas across Nairobi County, including Karen, Runda, Lavington, Kileleshwa and Upper Hill, with same-day or next-day slots.
We confirm same-day slot within minutes on WhatsApp.
From The Blog
Laundry appliance service notes, DIY tips and troubleshooting help, and industry updates and articles from the Washing Machines Tech team.
The lint filter or lint trap is one of the most overlooked components in washing machines and dryers, yet it plays a vital role…
Read article →The main control board, or Printed Circuit Board (PCB), is the brain of every modern appliance—washing machines, dishwashers, refrigerators, and dryers all depend on…
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