By 2026, both Samsung’s Bespoke AI series and LG’s ThinQ‑enabled washers are flagship smart‑laundry options, but they target slightly different priorities: Samsung leans into speed, customization, and ecosystem integration, while LG emphasizes fabric care, quiet operation, and long‑term reliability. Which you choose depends on whether you value aggressive innovation and AI‑driven convenience (Samsung) or gentle, proven‑technology‑plus‑connectedness (LG).
Core AI and cleaning philosophy
-
Samsung Bespoke AI Washer
The Bespoke AI line uses AI OptiWash plus EcoBubble and Super Speed Wash to scan load size, soil level, and fabric type, then auto‑adjust water, temperature, detergent dose, and cycle time. It’s tuned for deep cleaning and speed, with many models finishing full‑load washes in around 28–30 minutes and cutting energy use by up to about 70% via AI‑managed “Energy Mode” and off‑peak scheduling through the app. -
LG ThinQ (e.g., WM9500HKA and similar)
LG relies on AI DD (Artificial Intelligence Direct Drive) 2.0, which detects fabric type and vibration patterns and fine‑tunes drum motion across thousands of combinations to protect delicate items. Cleaning is very effective but generally more “gentle and precise” than “brute force,” with TurboWash 360° delivering under‑30‑minute cycles for lightly‑soiled loads.
Smart features and connectivity
-
Samsung Bespoke AI
Runs on Samsung’s SmartThings ecosystem, with front‑end AI‑driven tuning and a large touch/AI‑Hub interface on combo units. The system learns usage patterns and recommends cycles, and you can schedule or tweak runs down to the minute via the app. -
LG ThinQ
Uses SmartThinQ with Wi‑Fi, remote‑start, program downloads, and diagnostics; ThinQ is also compatible with Alexa and Google Assistant for voice control. LG’s focus is more on remote monitoring, troubleshooting, and integration with LG’s own ecosystem, rather than changing the core wash profile as aggressively as Samsung.
Performance and capacity
-
Capacity and speed
Flagship Bespoke AI models (including washer‑dryer combos) often sport capacities around 5.3 cu. ft. and can complete a full wash‑and‑dry in roughly 98 minutes on Super Speed, which is faster than many LG ventless WashCombo cycles. Comparable LG ThinQ flagships (e.g., WM9500HKA) typically offer 5.0–5.8 cu. ft. and strong but slightly slower wash‑and‑dry times, closer to about 142 minutes in testing. -
Cleaning and fabric care
Independent tests and reviews often call washing performance essentially a tie under normal use, with both brands delivering very clean results. LG, however, is often praised for its 6‑Motion Direct Drive and gentle drum motions, which reduce wear on fabrics and are ideal for households with lots of delicates or pets. Samsung counters with AddWash‑style doors and AI‑driven Energy Mode that can protect clothes while still finishing fast.
Noise, durability, and long‑term use
-
LG ThinQ
LG’s Inverter Direct Drive motors are widely regarded as quieter and more durable over time, with fewer moving parts and less vibration. Many reliability‑focused reviews rate LG higher for long‑term ownership, especially in households with heavy daily use. -
Samsung Bespoke AI
Samsung uses Digital Inverter motors that are energy‑efficient and reasonably quiet, but LG still tends to edge ahead in pure‑quietness and long‑term mechanical reliability. Samsung’s advantage lies in fast‑cycle performance, AI‑driven customization, and tighter SmartThings‑home integration.
Use‑case recommendations for 2026
-
Choose Samsung Bespoke AI if:
You want fastest possible cycles, care about AI‑adaptive, personalized settings, and are already invested in the Samsung SmartThings ecosystem. It’s ideal for busy urban households, families that dislike waiting for laundry, and users who value app‑driven scheduling and detailed energy‑usage analytics. -
Choose LG ThinQ if:
You prioritize gentle fabric care, quieter operation, and long‑term reliability, especially for delicate or high‑end garments. LG is also strong for allergy‑prone homes thanks to Steam and Allergiene‑style cycles that remove over 95% of allergens.
In 2026, both brands are excellent, but Samsung’s Bespoke AI is better if you want cutting‑edge speed and A/B‑testing of every wash, while LG ThinQ is preferable if you want a “set‑it‑and‑forget‑it” machine that’s exceptionally gentle and reliable over years of use.