Candy Washing Machine Error Codes

Understand and troubleshoot common Candy (and Hoover-branded) washing machine error codes with our detailed guide. These fault codes help identify underlying issues, whether DIY-friendly or requiring professional repair.

Why Error Codes Matter

Error codes are diagnostic tools that signal specific problems—ranging from water inlet faults to motor malfunctions. Although they don't always diagnose the issue fully, they serve as essential starting points. capitalrepairs.co.ukBath Domestic Appliances Ltd

Candy Washing Machine Error Codes: At a Glance

Error Code Meaning Common Causes
E1 Door lock issue Faulty lock, wiring, or PCB interface ScribdBath Domestic Appliances Ltd
E2 Water inlet/fill failure Blocked hose, poor supply, valve fault ScribdBath Domestic Appliances Ltd
E3 Drain failure Clogged or broken pump capitalrepairs.co.ukBath Domestic Appliances Ltd
E4 Overfill/anti-flood, too much water Faulty fill valve or sensor ScribdBath Domestic Appliances Ltd
E5 Temperature sensor fault Damaged or disconnected NTC sensor capitalrepairs.co.ukScribd
E6 Out of balance or control board issue Uneven load or electronics failure zestplan.comScribd
E7 Door lock or motor jam issue Jammed motor or faulty lock capitalrepairs.co.ukScribd
E8 Motor speed sensor malfunction Sensor fault or motor speed anomalies capitalrepairs.co.ukScribd
E9 Motor triac circuit board fault PCB component failure capitalrepairs.co.ukScribd
E10 Drum sensor or selector fault Sensor malfunction (modern); selector issues (older) capitalrepairs.co.ukScribd

Washer-Dryer Specific Codes

Error Code Meaning Common Causes
E11 Dryer heater open circuit or module sensor issue Fault in heater or related wiring capitalrepairs.co.ukScribd
E12 PCB communication error or heater open circuit PCB wiring faults capitalrepairs.co.ukScribd
E13 / E14 / E18 PCB failure Major circuit board faults capitalrepairs.co.ukScribd
E15 PCB programming failure or memory corruption Firmware or chip failure capitalrepairs.co.ukBath Domestic Appliances Ltd
E16 Heater insulation problem Heating element fault can trip household fuse capitalrepairs.co.ukScribd
E17 Motor tachometer signal issue Fault in motor rotation signal capitalrepairs.co.ukBath Domestic Appliances Ltd

Key Takeaways & Troubleshooting Tips

  • Start Simple: Always power-cycle the machine before further diagnostics.
  • Inspect First: Check hoses, filters, and visible wiring for clogs or damage.
  • Balance Loads: Overloads often trigger E6.
  • Seek Help When Needed: Heating or PCB errors generally require expert attention.
  • Know Your Machine: Some codes (like E10) vary based on age or model build.

Additional Resources

For extended support on Candy machine issues, Candy’s official FAQ mentions the E21 code relates to water-level readings or sensor faults—highlighting more nuanced troubleshooting for specific models. candy-home.com

With this comprehensive guide to Candy washing machine error codes—spanning from E1 to E18—you’re equipped to identify and address common faults efficiently. While simple issues like clogged hoses or unbalanced loads may be resolved DIY, complex electronics or heater failures warrant professional service.