Candy Washing Machine Error Codes
Understand and troubleshoot common Candy (and Hoover-branded) washing machine error codes with our detailed guide. These fault codes help identify underlying issues, whether DIY-friendly or requiring professional repair.
Why Error Codes Matter
Error codes are diagnostic tools that signal specific problems—ranging from water inlet faults to motor malfunctions. Although they don't always diagnose the issue fully, they serve as essential starting points. capitalrepairs.co.ukBath Domestic Appliances Ltd
Candy Washing Machine Error Codes: At a Glance
| Error Code | Meaning | Common Causes |
| E1 | Door lock issue | Faulty lock, wiring, or PCB interface ScribdBath Domestic Appliances Ltd |
| E2 | Water inlet/fill failure | Blocked hose, poor supply, valve fault ScribdBath Domestic Appliances Ltd |
| E3 | Drain failure | Clogged or broken pump capitalrepairs.co.ukBath Domestic Appliances Ltd |
| E4 | Overfill/anti-flood, too much water | Faulty fill valve or sensor ScribdBath Domestic Appliances Ltd |
| E5 | Temperature sensor fault | Damaged or disconnected NTC sensor capitalrepairs.co.ukScribd |
| E6 | Out of balance or control board issue | Uneven load or electronics failure zestplan.comScribd |
| E7 | Door lock or motor jam issue | Jammed motor or faulty lock capitalrepairs.co.ukScribd |
| E8 | Motor speed sensor malfunction | Sensor fault or motor speed anomalies capitalrepairs.co.ukScribd |
| E9 | Motor triac circuit board fault | PCB component failure capitalrepairs.co.ukScribd |
| E10 | Drum sensor or selector fault | Sensor malfunction (modern); selector issues (older) capitalrepairs.co.ukScribd |
Washer-Dryer Specific Codes
| Error Code | Meaning | Common Causes |
| E11 | Dryer heater open circuit or module sensor issue | Fault in heater or related wiring capitalrepairs.co.ukScribd |
| E12 | PCB communication error or heater open circuit | PCB wiring faults capitalrepairs.co.ukScribd |
| E13 / E14 / E18 | PCB failure | Major circuit board faults capitalrepairs.co.ukScribd |
| E15 | PCB programming failure or memory corruption | Firmware or chip failure capitalrepairs.co.ukBath Domestic Appliances Ltd |
| E16 | Heater insulation problem | Heating element fault can trip household fuse capitalrepairs.co.ukScribd |
| E17 | Motor tachometer signal issue | Fault in motor rotation signal capitalrepairs.co.ukBath Domestic Appliances Ltd |
Key Takeaways & Troubleshooting Tips
- Start Simple: Always power-cycle the machine before further diagnostics.
- Inspect First: Check hoses, filters, and visible wiring for clogs or damage.
- Balance Loads: Overloads often trigger E6.
- Seek Help When Needed: Heating or PCB errors generally require expert attention.
- Know Your Machine: Some codes (like E10) vary based on age or model build.
Additional Resources
For extended support on Candy machine issues, Candy’s official FAQ mentions the E21 code relates to water-level readings or sensor faults—highlighting more nuanced troubleshooting for specific models. candy-home.com
With this comprehensive guide to Candy washing machine error codes—spanning from E1 to E18—you’re equipped to identify and address common faults efficiently. While simple issues like clogged hoses or unbalanced loads may be resolved DIY, complex electronics or heater failures warrant professional service.
