Washing Machine Repair Services
We fix all common washing machine faults with expert diagnostics and same-day repairs across Nairobi.
Water Leakage from the Machine
Fix leaking door seals, inlet hoses, and drain pipes. Prevent water damage and electrical hazards.
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The Won't Drain After Washing
Clear blocked drain hoses, faulty pumps, and filter blockages. Restore normal drainage quickly.
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The Drum is Not Spinning
Replace broken drum belts, faulty motors, and worn bearings. Most repairs completed in one visit.
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Loud Noise
Fix grinding sounds from worn bearings, foreign objects, and damaged pulleys. Same-day diagnosis.
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Washer-Dryer Machine Won't Start
Repair faulty power supplies, broken door latches, and control board malfunctions.
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Machine Not Filling Water
Clear blocked inlet valves, kinked hoses, and faulty water level sensors. Quick fix available.
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Overheating Washing Machine
Faulty heating element or thermostat malfunction causes excessive heat. Requires element testing and replacement. Overheating can also be a fire risk — act quickly
Overheating
Machine Vibrating & Shaking
Unbalanced load, worn suspension springs, or uneven drum cause excessive vibration. Adjust load or replace suspension components. We diagnose and fix on the same visit.
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Error Codes Display on Machine Panel
Control board displays error codes indicating sensor failures or electrical issues. Get professional diagnostics to resolve quickly. We carry diagnostic tools on every visit.
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Foul odor from the machine
Stuffy, stinky, or bad odours removed by our thorough deep-cleaning service. Mould and residue buildup is fully eliminated from drum, gasket, and internal pipes.
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Machine Not Cleaning Clothe Properly
Clogged detergent dispenser, worn wash action, or insufficient water circulation prevents effective cleaning. A thorough service restores full washing performance.
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The Washing Machine Shakes a lot
Hard vibration and movement fixed. Common cause is transit bolts left in. Suspension and balance issues also resolved — most fixed in a single on-site visit.
Shaking Machine"Most washing machine breakdowns come down to just three culprits — a blocked drain pump, a worn belt, or a failed door seal. Catching them early almost always saves the motor."
— Lead Technician, Washing Machines Tech
Washing Machine Repair Costs in Nairobi
Clear, upfront pricing with no hidden fees. We provide a quote before starting any work.
Diagnosis
- Full machine inspection
- Fault identification
- Repair quote provided
Minor Repairs
- Filter cleaning
- Hose replacement
- Seal replacement
Moderate Repairs
- Pump replacement
- Belt replacement
- Motor repair
Major Repairs
- Bearing replacement
- Control board repair
- Motor replacement
Washing Machine Repair Coverage in Nairobi
We provide same-day repair service across all areas of Nairobi County — from the leafy suburbs to the eastern estates. Call to confirm service availability in your area.
Frequently Asked Questions
Find answers to common questions about our washing machine repair services in Nairobi.
We offer same-day washing machine repair across Nairobi County. We aim to dispatch a technician within 2–4 hours of your call. Most repairs are completed on the same visit.
Yes — we service all major brands including Samsung, LG, Bosch, Panasonic, Miele, Amana, Electrolux, Maytag, Bruhm, Indesit, Kenmore, Sony, and many more.
Fault diagnosis costs KSh 1,000–2,000. Minor repairs KSh 2,000–4,000; moderate KSh 4,000–8,000; major KSh 8,000–15,000. We always provide a transparent quote before work begins.
Yes. All repairs carry a 30-day warranty on both labour and spare parts. If the same fault recurs within the warranty period, we return and fix it at no extra charge.
Most common causes are a blocked drain pump filter, kinked drain hose, faulty pump, or blocked internal drain pipe. We can diagnose and fix drainage issues same-day.
Yes, we operate seven days a week, including weekends and most public holidays, with slightly adjusted hours on Sundays from 9am to 5pm.
We cover all of Nairobi County, from Karen and Runda to Embakasi and Kahawa. Check our coverage list above or call us to confirm service in your specific estate.
No. Our quoted repair price includes the spare part where one is required. We carry common parts on our service vehicles for same-day fitting.
Yes, our technicians are trained on both front-loading and top-loading machines, as well as semi-automatic and fully automatic models.
We accept M-Pesa, bank transfer, and cash on completion of the repair. Payment is only collected once you are satisfied with the work.
What Nairobi Homeowners Say
Real feedback from customers across Nairobi County who trusted us with their washing machine repairs.
"Technician arrived within two hours of my call and fixed our Samsung drum issue on the spot. Clean, professional, and explained everything."
"Fair pricing and the 30-day warranty gave us real peace of mind after the repair. Would call them again without hesitation."
"Professional service on our LG washer — they explained the fault clearly before starting and stuck to the quoted price."
"Booking was easy over WhatsApp and the technician was on time. Took a little longer than expected to source the part but the fix has held up."
"Our Bosch machine wouldn't spin and they diagnosed a worn bearing within minutes. Fixed same afternoon with a warranty card left behind."
"Called them for a Panasonic that wouldn't drain. Technician was courteous, wore shoe covers, and left the laundry area spotless after the repair."
Spare Parts & Service Price List
A detailed breakdown of common washing machine spare parts and labour costs in Nairobi, so you know what to expect before booking.
| Service / Spare Part | Typical Fault | Price Range (KSh) | Warranty |
|---|---|---|---|
| Drain pump replacement | Machine won't drain, humming noise | 3,500 – 6,500 | 30 days |
| Door seal / gasket replacement | Water leaking from door | 2,800 – 5,500 | 30 days |
| Drive belt replacement | Drum not spinning | 1,500 – 3,000 | 30 days |
| Motor carbon brushes | Weak spin, motor cutting out | 1,200 – 2,500 | 30 days |
| Water inlet valve | Machine not filling with water | 2,000 – 4,200 | 30 days |
| Door lock / interlock switch | Door won't lock or unlock | 2,200 – 4,800 | 30 days |
| Control board (PCB) repair | Error codes, won't power on | 5,000 – 14,000 | 30 days |
| Bearing & seal kit replacement | Loud grinding noise while spinning | 4,500 – 9,000 | 30 days |
| Heating element | Cold wash only, no heating | 2,500 – 5,500 | 30 days |
| Shock absorbers / suspension rods | Machine shakes or walks during spin | 2,000 – 4,500 | 30 days |
| Drum spider arm | Drum wobbling or off-balance | 6,000 – 12,000 | 30 days |
| Pressure sensor (pressostat) | Overfilling or underfilling water | 1,800 – 3,600 | 30 days |
| Timer / selector switch | Cycle stuck or skips steps | 2,200 – 4,700 | 30 days |
| Capacitor replacement | Motor hums but won't start | 1,000 – 2,200 | 30 days |
| Full motor replacement | Motor burnt out or seized | 9,000 – 28,000 | 30 days |
"A KSh 2,000 door seal replaced today is almost always cheaper than the water damage and mould remediation it prevents six months from now."
— Washing Machines Tech, Service Advisory
Contact Washing Machines Tech
Reach out to book a repair or ask any questions about our services.