Freezers: Common Problems, Solutions, and Repair Costs

Freezers are essential appliances for preserving food and other perishables, making them vital for both homes and businesses. Like any appliance, freezers may encounter problems over time. This article delves into common freezer issues, their solutions, details about freezer parts and their functions, prices for repairs and parts in Kenya, and labor costs for Freezer Repair in Nairobi.


Common Freezer Problems and Solutions

1. Freezer Not Cooling Properly

  • Cause: This issue can be caused by a faulty thermostat, damaged evaporator fan motor, dirty condenser coils, or low refrigerant levels.
  • Solution:
    • Clean the condenser coils.
    • Replace a faulty thermostat (approx. Ksh. 2,500–4,000).
    • Repair or replace the evaporator fan motor (Ksh. 5,000–10,000).
    • Refill refrigerant (Ksh. 5,000–8,000).

2. Excessive Frost Build-Up

  • Cause: A defective defrost heater, timer, or thermostat can cause frost accumulation.
  • Solution:
    • Replace the defrost heater (Ksh. 3,000–6,000).
    • Repair or replace the defrost thermostat or timer (Ksh. 1,500–3,500).
    • Regularly defrost the freezer if it lacks an auto-defrost function.

3. Freezer Making Strange Noises

  • Cause: Worn-out compressor components or a damaged condenser fan motor.
  • Solution:
    • Replace the condenser fan motor (Ksh. 4,000–8,000).
    • Repair or replace compressor components (Ksh. 10,000–20,000).

4. Freezer Door Not Sealing Properly

  • Cause: Damaged or worn-out door gaskets.
  • Solution:
    • Replace the door gasket (Ksh. 1,500–3,500).
    • Ensure the door is aligned correctly to prevent air leaks.

5. Freezer Not Turning On

  • Cause: Faulty power supply, damaged start relay, or defective control board.
  • Solution:
    • Replace the start relay (Ksh. 2,000–4,000).
    • Check and fix wiring issues (Labor: Ksh. 1,500–3,000).
    • Replace the control board (Ksh. 8,000–15,000).

Freezer Parts, Their Functions, and Prices

Here is a breakdown of key freezer parts, their functions, and approximate prices in Nairobi:

Part NameFunctionPrice (Ksh.)
ThermostatRegulates the freezer’s internal temperature.2,500–4,000
Evaporator Fan MotorCirculates cold air inside the freezer.5,000–10,000
Condenser Fan MotorCools the compressor and condenser coils.4,000–8,000
Door GasketEnsures the freezer door seals tightly to retain cold air.1,500–3,500
CompressorCompresses refrigerant and circulates it through the system.10,000–20,000
Defrost HeaterMelts frost accumulation during the defrost cycle.3,000–6,000
Start RelayHelps the compressor start operating.2,000–4,000
Control BoardManages the freezer’s electronic functions.8,000–15,000
RefrigerantUsed for cooling; requires refilling if levels are low.5,000–8,000 per refill

Repair Labor Costs for Freezer Repair in Nairobi

Professional repair services in Nairobi provide affordable solutions for freezer problems. Labor charges depend on the complexity of the repair and the technician’s expertise. Below is a general guide to labor costs:

Repair ServiceLabor Cost (Ksh.)
Diagnosing and troubleshooting1,000–2,000
Thermostat replacement1,500–3,000
Evaporator or condenser fan motor repair2,000–5,000
Compressor repair or replacement5,000–10,000
Refrigerant refilling3,000–5,000
Defrost system repair2,000–4,000
Door gasket replacement1,000–2,500

Tips for Maintaining Your Freezer

Regular maintenance can help prevent costly repairs and extend your freezer’s lifespan. Here are some practical tips:

  • Clean the Coils: Dust and debris on condenser coils reduce efficiency. Clean them at least twice a year.
  • Defrost Regularly: If your freezer lacks an automatic defrost function, manually defrost it to prevent ice build-up.
  • Check the Door Seal: Ensure the gasket seals tightly to prevent warm air from entering.
  • Avoid Overloading: Overloading can strain the compressor and reduce cooling efficiency.
  • Keep the Freezer Level: A level freezer helps the compressor work optimally.

Finding Freezer Repair Services in Nairobi

For expert assistance, numerous companies provide Freezer Repair in Nairobi. These professionals offer:

  • Quick Diagnosis: Technicians use advanced tools to pinpoint problems.
  • Genuine Parts: Reputable repair services use authentic replacement parts.
  • Affordable Services: Labor and spare part costs are competitive and transparent.
  • Convenience: Many services offer home repairs, saving you the hassle of transporting your freezer.

Prominent areas in Nairobi for freezer repair include Westlands, CBD, Karen, Parklands, Kilimani, and Kasarani.


A malfunctioning freezer doesn’t have to result in food spoilage or high replacement costs. With reliable Freezer Repair in Nairobi, you can address common problems such as cooling issues, frost build-up, or faulty parts efficiently and affordably. Understanding freezer components and their functions, combined with regular maintenance, ensures your appliance serves you for years.

For professional Freezer Repair in Nairobi, contact certified technicians who guarantee quality repairs at competitive prices, helping you restore your freezer’s performance quickly and effectively

Author: Washing Machines Tech

Washing Machines Tech : Get the best Washing Machine Repair Technicians in Nairobi, Kenya. Best Appliance Repair Technician offering Washing Machine Repair in Nairobi. Besides repairs, one can also get Washing Machine Installation, Washer maintenance, washer parts and spares replacement, washer fault troubleshooting and washing machine problem diagnosis services. Get in Touch with Washing Machine Experts by dialling 0746801984

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