Check for any external changes that may have affected its performance (disconnected power supply/water supply, etc.). If none are found, look for leaks around the machine or holes in the door seal. If you cannot identify the issue, disconnect the appliance and contact a technician. A professional is better placed to fix your washer.

If your washer has just broken down, here are some steps to follow to address the situation:

1. Safety First: Before doing anything else, ensure your safety. Turn off the washing machine and unplug it from the electrical outlet to prevent any electrical hazards.
2. Assess the Problem: Take a moment to assess the issue and identify any obvious problems, such as leaks, unusual noises, or error codes on the display. Note down any specific symptoms or warning signs you’ve observed.
3. Check the Basics: Sometimes, the problem can be as simple as an unbalanced load or a clogged filter. Check if there are any visible issues like clothes jammed in the drum or a blocked drain.
4. Refer to the Owner’s Manual: Consult your washing machine’s owner’s manual for troubleshooting tips and guidance. It may have information on common issues and solutions specific to your machine’s make and model.
5. DIY Repairs (if comfortable): If you’re confident and experienced in appliance repair, you may attempt to diagnose and fix the issue. However, keep in mind that DIY repairs can void warranties and, in some cases, be unsafe. Proceed with caution.
6. Contact Professional Repair Services: If you’re unable to identify or fix the problem on your own, it’s best to contact a professional washing machine repair service. They have the expertise and tools to diagnose and repair complex issues safely.
7. Schedule a Repair Service: Reach out to a reputable washing machine repair service like Washing Machine Repair KE (or your preferred local service). Schedule an appointment for a technician to inspect and repair your washer. Provide them with all the details you’ve noted about the issue.
8. Prepare for the Technician: Clear the area around the washing machine to give the technician easy access. Be ready to explain the problem in detail, including when it started and any unusual sounds or smells you noticed.
9. Consider Replacement (if necessary): In some cases, especially if your washing machine is old or the cost of repair is high, it may be more cost-effective to consider replacing the appliance. Your repair technician can offer guidance on whether repair or replacement is the better option.
10. Follow Maintenance Tips: Once your washing machine is repaired, follow maintenance tips provided by the technician to prevent future breakdowns. Regular maintenance can extend the lifespan of your appliance.

Remember, dealing with a broken washing machine can be frustrating, but taking the right steps can help you get it up and running efficiently once again. Always prioritize safety and consult professionals when needed to avoid further damage or risks.

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