• 0770029959

How to Fix a Washing Machine That Doesn’t Respond to Controls

Washing Machine Doesn’t Respond to Controls? Why and how to fix

A washing machine is an essential home appliance, but when it suddenly stops responding to controls, it can be frustrating. Several issues may cause this, ranging from power supply problems to faulty control boards. This guide will walk you through diagnosing and fixing a washing machine that doesn’t respond to controls.


Common Causes of a Washing Machine Not Responding to Controls

1. Power Supply Issues

Before assuming a major fault, check whether the washing machine is receiving power. Common power-related problems include:

  • Loose or unplugged power cord – The plug might not be securely inserted into the outlet.
  • Tripped circuit breaker – A surge may have tripped the breaker, cutting off power.
  • Faulty power outlet – The socket itself may be faulty or not supplying voltage.
  • Blown fuse – If the washing machine has an internal fuse, it may have blown due to a power surge.

2. Control Panel Malfunction

The control panel or touchpad may stop working due to:

  • Wear and tear – Over time, buttons or touchscreen areas may become unresponsive.
  • Moisture or dirt buildup – Water spills or dust accumulation can cause connectivity issues.
  • Loose or damaged wiring – A loose wire connection inside the panel could prevent the buttons from functioning.

3. Faulty Main Control Board

The main control board acts as the brain of the washing machine. Issues here could result from:

  • Electrical surges – A power spike may damage the control board.
  • Burnt components – If any circuit board components are burnt out, the system won’t function.
  • Software glitches – Some newer washing machines have software that may require a reset.

4. Defective Door or Lid Switch

Many washing machines won’t start if the door or lid switch is faulty, as a safety feature. Problems include:

  • A broken door latch – If the latch doesn’t engage properly, the control panel may remain unresponsive.
  • Worn-out lid switch – Over time, the switch that detects whether the door is closed may wear out.

5. Stuck or Faulty Buttons

If the control panel has physical buttons, they might be stuck or damaged. Common reasons include:

  • Dirt or debris lodged in button crevices.
  • Excessive pressing leading to wear and damage.

How to Fix a Washing Machine That Doesn’t Respond to Controls

Step 1: Check the Power Supply

  • Ensure the power cord is plugged in securely and the outlet is working.
  • Reset the circuit breaker if it has tripped.
  • Test the power outlet by plugging in another device (such as a lamp) to verify it works.
  • Check the power cord for visible damage – if frayed or burnt, it may need replacing.

Step 2: Reset the Washing Machine

Many modern washing machines have a reset function that can fix software glitches. Try the following methods:

  • Unplug the machine for 5–10 minutes to allow it to reset.
  • Press and hold the “Start” or “Power” button for 10–15 seconds (varies by model).
  • Check the user manual for specific reset instructions for your brand.

Step 3: Inspect the Control Panel

  • Clean the panel – Use a slightly damp cloth to remove dirt or grime.
  • Check for button responsiveness – If buttons are stuck, try gently wiggling them to release debris.
  • Open the panel and inspect wiring – Look for loose or burnt-out connections (only if you’re comfortable working with electronics).

Step 4: Test the Door or Lid Switch

  • Manually press the lid switch and listen for a clicking sound. If there’s no click, the switch may be faulty.
  • Inspect the door latch – If it’s broken, it will need replacing.
  • Replace the switch if needed – Most lid or door switches are inexpensive and easy to replace.

Step 5: Examine the Main Control Board

If the previous steps didn’t work, the main control board might be faulty:

  • Look for burn marks or damaged components – These indicate a fried board.
  • Check for loose wires and reconnect them securely.
  • Consider replacing the board – If damaged, a new control board may be necessary.

Step 6: Seek Professional Help

If you’re unable to diagnose or fix the issue, contact a professional technician. Some repairs (like replacing a control board) may require specialized tools and expertise.


Preventative Measures to Avoid Future Issues

  • Use a surge protector to prevent electrical damage.
  • Keep the control panel clean and free from spills.
  • Close the washer door gently to prevent latch damage.
  • Avoid pressing buttons forcefully to prevent wear and tear.

When a washing machine doesn’t respond to controls, the issue can be as simple as a loose power cord or as complex as a damaged control board. By systematically troubleshooting power supply, control panel issues, and door switches, you can often resolve the problem without costly repairs. However, if none of these steps work, professional service may be required.

Would you like specific troubleshooting steps for your washing machine brand and model? Let me know

COVERAGE AREAS

Sunset BoulevardGreatwall GardensGreenpark EstateSavannah Country EstateHillcrest ParkShalom EstateAthi River EstateNewton Court EstateMavoko ParkPine City EstateCrystal Rivers EstateSuperior Homes EstateLukenya HillsLukenya GardensLukenya GetawayRiverside EstatesAcacia Premier VillasGolden Valley EstateKomarock HeightsSiwaka EstateHappy GardensSpring Valley EstatesGreenspan EstatesMaisha Heights EstateMugumo GardensWindy Ridge EstateKaren Plains EstateKaren Ridge EstateMiotoni West EstateHardy EstateKaren Brooks EstateKaren Hills EstateBogani Park EstateKaren Park EstateWarai South EstateMiotoni EstateKerarapon EstateFair Acres EstateKaren VillageTamarind Tree EstateLangata Link EstateOlolua Ridge EstateKaren Country Club EstateKaren End EstatesKCB Leadership Centre EstateKaren View EstatesKaren Heights EstateWindy Ridge VillasSavannah Gardens EstateSpring Valley Gardens MuthangariShanzu Court areaWaiyaki Way EstatesHaven CourtsJambo EstateParklands VillaRiara Downs areaRiara Gardens areaLavington Green EstateValley Arcade TowersValley Crest ApartmentsOakwood ApartmentsSilver Springs ApartmentsOlive GardensMountain View ApartmentsWood Avenue ApartmentsRiara Prestige ApartmentsThe Mews ApartmentsNdemi GardensStoneridge Estate areaRosewood ApartmentsRiverside Gardens ParklandsDonholm Phase 2 EstateDonholm Phase 1 EstateDonholm Phase 3 EstateDonholm Phase 4 EstateSavannah EstateWestlands Place Elm TowersPhase 8 EstateRosslyn Lone Tree EstateDiamond Park EstateRosslyn HeightsRiverside ParkGigiri CourtEden Ville Estate areaSpring Valley areaChiromo Court areaWest Park VillasPeponi EstateMagnolia HillsKitusuru EstateWarwick Centre ResidencesMaple Park EstateRed Hill EstateKarura CloseNyayo EstatesEastland’s Court EstateSosian EstateKifaru EstatesDonholm HeightsMuthangari Suites LavingtonMuthangari GardensBuru Buru Co-operative EstateLavington HeightsLavington GreenLavington SpringsBuru Buru Phase 1Buru Buru Phase 2Buru Buru Phase 3Buru Buru Phase 4Buru Buru Phase 5Buru Buru Phase 5 ExtensionBlue EstateBuru Buru East EstateAmana CourtGolden Gate EstateSavannah EstateGreenspan EstateSimba Villas EstateMirema CourtKifaru EstateMarion EstateHoneycomb EstateSpring Valley EstateKaribu Homes EstatePanorama GardensSimba Villas areaGarden City VillageLukenya HillsSafaricom Crystal RiversMeteitei EstateLangata GardensAthi River Shalom EstateSignature EstateGreat Wall GardensVilla Franca EstateGreenpark EstateAmani VillasMombasa Road VillasAcacia Plains EstateKamakisMembley EstateTatu CityEvergreen ValleyGreenValley EstateRainbow Ruiru ResortGarden CityOak Park EstateNgong Hills ApartmentsNgong View ApartmentsNgong Springs ApartmentsLavington estatesNgong Road areaLang’ata WestLang’ata CourtLang’ata GardensKaren Hardy areaKaren PlainsKaren Estate areaKaren Town areaLang’ata areaTwo Rivers ResidencesEdenville Phase IIInfinity CourtRuaka Ridge ApartmentsRuaka Heights ApartmentsCrimson Court ApartmentsRuaka Springs ApartmentsRed Hill VillasRuaka Palms ApartmentsZamara ApartmentsThe Citadel ApartmentsNessville CourtRuaka Luxe ApartmentsPinecone ApartmentsRuaka Paradise ApartmentsKomarock Estate areaNyayo Estate RegionK-MallKings MillenniumKomarock HeightsK-Mist GardensK-Mist Phase 2K-Mist Phase 3K-Mist Phase 4Komarock Phase 5Komarock Phase 6Koma View EstateKoma Rock EstateSuncity EstateGreenpark EstateSafaricom Investment Cooperative Estate(SIC) EstateGreenpark EstateSunstone EstateHappy Valley EstateStoneridge EstateGateway ParkGreatwall GardensSimba Villa EstateKings Millennium EstateFourways JunctionTatu CityEden Ville areasThika GreensRedhill HeightsTinga HillsRunda RosslynNyari Estate areaMigaa EstateKitisuru areaThome EstateKahawa SukariMuthaiga NorthKiamumbiGigiri areaVillage MarketCiata CityThika GreensTola EstateMaki EstateBuffalo Hills EstateFlametree GardensMangu EstateJuja Farm EstateJuja South EstateJuja GreensRockvilla GardensCornerstone EstateTerry’s HomesEden Ville areaJuja Plains View EstateMang’u HeightsJuja Valley EstateKings Pearl ResidencyHurlingham GardensWaridi CourtMirabelle VillasArgwings Kodhek ApartmentsEden VilleMarula ManorWhite Oak ApartmentsElgon View EstateLavington Valley ApartmentsSunrise EstateGreenspan HeightsGreenspan GardensEvergreen EstateGreenspan VillasGreen Park EstateGreenspan MeadowsGreenspan ResidencesGreenview EstateGreenspan Gated CommunityGreenspan EnclaveGreenspan HavenGreenspan CourtKasarani Mwiki EstateGreenspan EstateGreen Acres EstateGithurai 44 EstateGithurai 45 EstateZimmerman EstateKahawa Sukari EstateKahawa Wendani EstateKasarani Hunters EstateMaziwa Estate KasaraniSunton EstateMwihoko EstateBrookview EstateGreenfields EstateSilver Oak EstatePalm Gardens EstateHillview EstateSpring Valley EstateGolden Heights EstateMaple Woods EstatePine Ridge EstateSunset VillasEden Park EstateRosewood EstateForest Glen EstateLakeside EstateRiverside Park EstateCedar Grove EstateOrchid Gardens EstateAmber Court EstateEmerald Gardens EstateWillow Park EstateLoresho RidgeLoresho GardensLoresho SpringsLoresho HeightsLoresho ValleyLoresho GroveLoresho PalmsLoresho GreenLoresho TerraceLoresho View EstateEldoret WestElgon ViewLangasElgon ViewElgon GroveSimba Villas RiversideSunshine EstateTulwet Residential EstatePlateau EstateGolden Gate EstateLangas EstateRiverside EstateElgon Hills EstateKapsoya EstateRedhill HeightsRedhill VillasRedhill GardensRedhill GroveRedhill MeadowsRedhill ResidencesRedhill ParkRedhill EstateRedhill ViewRedhill SpringsRedhill ManorRedhill ChaseRedhill PlaceRedhill CourtRedhill LaneRosslyn GardensRosslyn SpringsRosslyn HeightsRosslyn RivieraRosslyn Lone Tree EstateRosslyn PearlRosslyn RidgeRosslyn Crystal ApartmentsRosslyn Valley areaRosslyn Green EstateEden Ridge Gated CommunityKabete Villa EstateMuthure Residential EstateRedhill HeightsFourways JunctionParadise Lost GardensSpring Valley GardensKabete Palms EstateZambezi ParkKabete GreensLavington Valley KileleshwaLavington GreenKileleshwa GardensKileleshwa Court KilimaniRiara RidgeRiara GardensAdams Arcade areaAdams Arcade EstateHurlingham areaHurlingham GardensHurlingham SpringsWoodley areaKilimani GardensFedha Estate areaNyayo Estate areaUtawala EstatePipeline EstateSouth B Estate areaMuthaiga NorthTassia EstateKitisuru EstateSavanna EstateThigiri RidgePhase 5 EstateGreenville EstateEmbakasi RanchingKware EstateTumaini EstateSavannah EstateHarambee Sacco EstateKings Millennium EstateDonholm Phase 8 EstateJakaranda EstateSafari Park EstateGreenfields EstateMakina EstateManjani EstateWestgateAthi RiverKitengelaKarenMuthaigaKileleshwaLavingtonWestlandsThikaKiambuNairobiUnilever KenyaLoita StreetUtalii laneChambers RoadChandaranaMusindi RoadQuarry RoadForest LaneWambugu RoadOle Dume RoadKinoo RoadElgeyo RoadKilulwa ApartmentsKirichwa RoadChanie AvenueFanusiMilimani RoadWinley GardenMzima Springs LaneKayahwe RoadCaledoniaKanyakineZimmerman areaWhitehouseWhispersRwenuWestlands estateRwenu RwenuShade zoneSiwaka EstateSowetoSouth C estateSpring Valley estateSub zoneThindiguaTegatThome areaRironiTigoniUmoja IIUmoja IUpper ChokaaUmoja InnercoreUpper Hill NairobiViwandaNew RundaNew NjiruNgumbaNjiru townNyari estateNyayo tea zonePark RoadParklands Shopping CentrePumwaniRedhill KiambuRoysambu areaRosslyn estateRuai townRunda estateLavington estateLilac courtLoresho estateLukoyeLuminoRiruta areaMakongeni NakuruMawanga areaMarurui areaMbotelaMembleyMikaRidgeways areaRhodaMlangoWadajirKilimani estateNairobi WestNew Muthaiga estateKariobangi areaKariokorKasariniKasarani areaMwiki centerKawangware areaKayole estateKiambaaMuthaiga estateKianjoguKileleshwa estateKianugu ZoneKitisuru estateMountainviewKondeleKorogochoKugeriaLanga LangaLangata estateFarjannoFree AreaFourways JunctionGatinaGigiri estateHurlingham CenterKabachiaHorseedKamkonKangemi AreaKanungaKaren EstateAcademyAdiedoArea 58 Washer Repair 0770029959 | Durable parts & sparesBiasharaAyanyKariandunduBooc BoocBismakBuurkaBuru BuruClay GardenKisumuEldoretDhabadDaisy CourtEkeroEdenvilleEkamaEastleigh KenyaDonholm EstateLodwarKitaleMaralalMakueniMigoriEmbuIsioloManderaNarokKerichoLuguluHoma BayNaivashaNanyukiMumiasWajirKilifiMeruNyeriBungomaKakamegaRongaiKisiiMalindiGarissaLamuWebuyeKaruriNyahururuEldama RavineButereKajiadoTakaunguWundanyiMauaSawa SawaMariakaniVoiMwingiTavetaMagadiNamangaKinanchaKituiMarsabitSiayaKeruguyaMuhoroniMoyaleLiteinOyugisKapsabetSaganaKabarnetKipiniNandi HillsKangemaMalikisiOthayaMaraguaRumurutiMtito AndeiKijabeLondianiGaziBometKwaleKinangoNaro MoruAheroBondoMalabaChukaBaringoPort BunyalaKangundoWoteWituLuandaSio Port BusiaMbaleBaragoiMogotioShimoniKonzaOgemboSotikYalaLumbwaDadaabDiani BeachItenEmaliMasenoGarbatulaGedeGemHolaMbeereTiganiaLokichoggioKerokaSunekaKapenguriaKakumaSirareKuriaKibweziMatunguluChepareriaMakinduSultan HamudMtwapaLoyangalaniMutomoRuiruUgunjaVihigaWatamuNambaleWestern KenyaNyanzaNorth Eastern KenyaEastern KenyaCoast KenyaCentral KenyaRift ValleyWerughaSonduNairobi CentralThiong’o RoadGuango Road.ngara RoadGedi RoadBamboo BendRoyal VillasGalana CourtSuite LifeLamuria GardensHuri CloseMuringa GrooveKabarsiran AveGitanga Hill CourtRiverside LaneElite CourtConvent LaneRiara PaddocksElgeyo Marakwet NorthConvent RoadNass DriveSlade RoadMwanesi RoadUniversity Way Round AboutRiara Woods ApartmentsRiara CourtMuringa HeightsLeroghi GardensApple Walk ApartmentsMerlin CourtTwin OaksMaalim Juma RoadMukinduri RoadGracelandUpper Hill Close One WayWhite Oak ParkMigori RoadJabavu CourtBamboo LaneWashika RoadManyani West RoadTimbwaniKorosho RoadRosami CourtShimanziMagogoniShanzuFrere TownZiwa la NgombeMkomaniKongoweaBofuShika AdabuKadzandaniOld TownJomvu KuuChangamweJomvuKisauniMvitaPort ReitzChaaniMikindaniMiritiniJundaMtopangaMombasa AirportMwakirungeNyali MombasaKipevuNyaliBamburiTononokaLikoniMtongweRacecourseMilimani estateSection 58Whitehouse estateLanga Langa estateLondon estateSatelite estateLanetFreeholdKiamunyiMawangaMwarikiNaka estateBahati estateNgataBondeniBangladeshShababKaptembwaElburgonMoloNjoroTuriOlenguruoneKwale CountyKilifi CountyTana River CountyLamu CountyTaita/Taveta CountyGarissa CountyWajir CountyMandera CountyMarsabit CountyIsiolo CountyMeru CountyTharaka-Nithi CountyEmbu CountyKitui CountyMachakos CountyMakueni CountyNyandarua CountyNyeri CountyKirinyaga CountyMurang’a CountyKiambu CountyTurkana CountyWest Pokot CountySamburu CountyTrans Nzoia CountyUasin Gishu CountyElgeyo/Marakwet CountyMombasa CountyNandi CountyBaringo CountyLaikipia CountyNakuru CountyNarok CountyKajiado CountyKericho CountyBomet CountyKakamega CountyVihiga CountyBungoma CountyBusia CountySiaya CountyKisumu CountyHoma Bay CountyMigori CountyKisii CountyNyamira CountyNairobi City CountyDik Dik GardensKandara RdGichugu RdTabere CrescentMigori RdLaikipia RdMzima SpringsTotalEnergies KileleshwaSuguta RdKikambala RdKaputei RdMageta RdMaji Mazuri RdSt Michael RdMuhoya CloseNjumbi RdChalbi DriveConvent DriveKanjata RdKianda SchoolSerenity RdKanjata CrescentManyani RdNairobi School RdHill View RdBendera LaneBrookside DriveMatundu CloseSchool LaneDavid Osieli DriveShanzu RdMwanzi RdGeneral Mathenge RdSpring Valley RdJalaram RdMpaka RdLava LatteDorobo RdMlimani RdLenana RdMilimani RdLoita StreetMunae RdTaarifa RdWambugu RdSuswa RdNgao RdDonyo Sabuk AveTwiga RdWangapala RdMuthaiga RdSunny DazeKitisuru RdThigiri RdThigiri GroveThigiri ClosePeponi RdRedhill RdEgrets Drive RdMwisho RdRuaka RdGituambaKagongoFanisi HeightsKaruraColesi GardensKiharaLane 26Rosslyn LaneTree Estate RdEnaki TownRosslyn ValleyKigwaru DriveSixth Parklands AveFifth Parklands AveFourth Parklands AveThird Parklands AveSecond Parklands AveIregi RdMogotio RdMuthithi RdMpesi LaneCrosswayGraffinsFirst Parklands AveRiverside DriveLaikipia RdGeneral TulipState House RdKyuna CrescentKibagare ValleyLoresho RidgeKyuna CloseMugumo CrescentSamburu HeightsMuratha RdGrand oysterRiversideArboretumMara RdUpperhill RdOle Kejuado RdGichugu RdGem LaneFanusi EstateUhuru parkKenyattaHurlingham Shopping CenterChania AvenueMenelik RdKayahwe RdMbooni RdSuguta RdMugoiri RdVanga RdMuringa RdKilimani RdMbaazi RdDiani RdSuna RdJoseph Kangethe RdKinoo RdKabarnet CloseKabarnet LaneKabaret RoadKindaruma RdOlympic EstateCaledonia EstateNairobi ChapelSuna EstateAdams ArcadeAirportAthi riverAmboselibalozi estateBanana HillBarton estateBomas87BrookhouseBrooksideBuruburu centerchai roadChiromoDagorettiDeloitteDennis PrittDennis Pritt RoadDonholmDouble Tree EstateEastleighGalot EstateGaleriaGachieEstateFive Star MeadowsForest roadFedha EstateEmbulbulEmbul bulEmbakasiGarden EstateGarden cityGigiriGitangaGithunguriGithuraiGithurai 44GoogleGreenspanGroganville EstateGweng’wa GardensHamza EstateHardyHighridgeHighrise hotelHurlinghamImara DaimaIndustrial areaIsinyaJacaranda Estatejames gichuru roadJamhuri EstateJerusalem EstateJKIAJogoo RoadJujajuja roadjunctionKabasiran LaneKabeteKahawa Westkahawakahawa sukariKahawa WendaniKabiriakariobangi southkaruraKangemiKanjeruKarbasiran LaneKarenkaren hardykaren kabwagikariobangikalimonikiberaKikuyuKileleshwakenolkenyakeraraponKawangwareKasaraniKiandakayoleKilimaniKimendeKinooKinoo 87Kiserian & NairobikitengelakitisuruKoma RockKomarockLand Mawelangatalangata roadlandmaweLenanaLight IndustryLimuruLimuru RoadLoreshoLower kabeteLumumba DrivematasiaMaruruiQuickmart mallmaringoMakongenimachakos junctionmadarakamajengomakadaraMachakosMaziwaMiremaMlolongoMombasaMombasa RoadNgaraNear MeNew LoreshoNakumattNakuruMwihokoMwikimwimutoMountain ViewNairobi cbdNairobi SchoolNairobi SouthNaivasha roadMurangaMusa gitauMuthaigaMuthangariMuthigaMuchathaMumwe Oak SchoolNgongNgong RoadngumonhcNjirunsaNyariNyayoNyayo EstateObungaOthaya RoadOtiendePanganiPark PlaceParklandsPeponi RoadPipelineQuick MartKiambu RoadRace-courseAyany estateRaphta RoadRedhillRegenRiara RoadRiara SpringsRidgewaysRirutaRiversideRosslynRoysambuRuaiRuakaRuiruRundaRunda MhasibuRungiriSafari parksandtonsantonSatellitesigiriaSouth BSouth CSouthern BypassSpring ValleystrathmoresyokimauTasiaThigiriThika RoadThogotoThomeThompson EstateThoome EstateTRMTwo RiversUmojaUmoja 1Umoja 2UNEPUpper hillUpper kabeteUtawalaOuter Ring RoadUthiru vetVihiga roadWangigeWanyeWestgateWaiyaki WayWoodley estateYaya CenterZambeziZimmermanLavingtonThikaKiambuWestlandsNairobi